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Monday, November 9th, 2009

Non-Paying Bidders Can Leave Negative Feedback on eBay

November 30, 2008 by Suzanne  
Filed under Small Business

Non-Paying Bidders Can Leave Negative Feedback on eBay

How can this possibly be fair? This situation happened to me a few weeks ago.
1) Customer purchases $85 item.
2) Customer does not pay.
3) Unpaid item dispute opened.
4) Customer still does not pay.
5) UPI closed. Final value fee granted. I can’t leave negative feedback – sellers are no longer able to.
6) Buyer leaves me negative feedback.
What is wrong with this picture? How can this happen? Here is eBay’s policy on non-payers and feedback:
“Enhanced protection for Unpaid Item: In addition to removing Feedback left by buyers who fail to respond to the Unpaid Item process, we now also remove Feedback …read more

Non-Paying eBay Buyers

July 3, 2008 by Suzanne  
Filed under Small Business

Non-Paying eBay Buyers

One of the most frustrating aspects of selling on eBay is dealing with buyers who do not pay for their items. eBay is the only place on the internet where a buyer can commit to buy an item, complete the checkout process, and not be required to pay immediately. After selling over 15,000 items, I’ve noticed 4 payment patterns:
Buyers who pay immediately
Buyers who pay within 1-2 days
Buyers who pay within 1 week
Buyers who don’t pay at all
Many sellers send 2 or more payment reminders to their buyers, in the hopes of collecting payment. I’ve not had much success with this …read more


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