Handling Client Challenges

Biz Chicks Rule
Guest Post By Lori Widmer
I had a client once who expected – no, demanded – that I be online and signed into Instant Messaging from 8 a.m. until she went home at 8 p.m. my time. If she had questions about what I’d written, she wanted me right there to answer them. My relationship with her ended about 3 seconds after that demand. She was challenging my ability to work my own hours, take my own time off, basically have a life.