Agreed – The Possibility of Feedback Manipulation
March 30, 2008 by Mark
Filed under Leadership
An interview with Brian Burke, eBay’s Director in Trust & Safety, reveals the reasoning behind the change in policy regarding digital downloads. Actually, it’s easy to perceive the problem…
Question: Why is eBay requiring sellers of digitally downloaded goods to list their items in the Classified Ads format?
Answer: Most items that require digital delivery, once created, can be very easily replicated. This ease of replication creates the opportunity for sellers to list thousands of the same item in an attempt to manipulate the Feedback system. It also creates a perception that even legitimate sellers of Digital Goods are manipulating the Feedback …read more
