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Sunday, November 8th, 2009

Buying a Telus EVDO card–lessons for retail customer service

April 9, 2008 by Tris Hussey  
Filed under Business News

Buying a Telus EVDO card–lessons for retail customer service

I blogged about my new Telus EVDO card this morning, I’ve been using it all day and been very much enjoying it.  Okay I think I’ve found a conflict with my built-in SD card reader and the PCMCIA slot, but that might be an Acer thing and I’m not too worried right now.  However, what I’d like to relate here is my buying the card yesterday.  What I learned and experienced is pretty interesting and can be a lesson to all of us, but especially customer-facing people.
I’m a busy person who would like to spend money with you–treat me like …read more

Buying a Telus EVDO Rev A mobile broadband card–first experiences

April 9, 2008 by Tris Hussey  
Filed under Business News

Buying a Telus EVDO Rev A mobile broadband card–first experiences

One of the challenges of a mobile worker is connectivity when you’re not at home.  Sure at home I have a higher-than-average cable internet connection, but when I go on the road, even to a friend’s house that’s a different story.  Looking for WiFi can be a pain, even when it’s offered by a cafe or something, not to mention the potential security risks.  The solution for many folks, in the US especially, is to get a wireless broadband card (EVDO or HSPA).  In Canada though, it’s a different story.  I’ve made the jump to one and so far I’m …read more


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