What to do When Your eBay Buyer Backs Out of the Transaction
July 23, 2008 by Suzanne
Filed under Small Business
Has this happened to you yet? Have you received an email from an eBay buyer like this?
“I bought this by mistake. I don’t want the item. You need to void the transaction.”
This scenario is rather absurd because the buyer has to complete several checkout screens before the purchase is complete. What happened is that he changed his mind. You will still be charged the final value fees unless you take action to recover them.
You can react in several ways.
1) Do nothing, ignore the sale, and move on. Your final value fees won’t be refunded.
2) File an upaid item dispute after …read more
