Have you celebrated your business birthday lately? As I celebrate another birthday, I wondered how many people actualy celebrate their business birthday. The reason this is a good idea is because it helps you have a milestone to gauge your success.
As your business grows older, you can celebrate it because it shows that you have the unction to function and stick to running your own business. If you haven’t celebrated your business birthday lately, then stop today and figure out what the date is and countdown the days.
There are many ways that you can celebrate your business birthday such as:

Hold …read more

Today is a special day in the US where all around many are celebrating July 4th as Independence Day. What I want to do is encourage you as a small business owner to celebrate your independence. What I mean by this is that you should celebrate the fact that you have chosen to start your own small business separately from Corporate America or any other type of entity.
In choosing to celebrate your independence, there are a few things that I want you to keep in mind:

Don’t be afraid to operate like the big Fortune 500 companies.
Make a plan and stick …read more

I like to celebrate with job seekers who get the job offer they have been waiting for. For me, just doing a jig or a respectable shout works for increasing endorphins. I love to celebrate great news! Have you recently received a job offer? If so, before you let out that shout, consider whether it is the right offer for you.
Here are some things to consider:
1. Get the offer in writing
2. Make sure you are clear on salary and benefits
3. Take 24 hours or more to consider the offer
4. If you are uneasy about any portion of the offer, take …read more

A Fortune magazine article about T-Mobile executive Sue Nokes provides excellent advice about caring for your customer. I first became aware of T-Mobile when my daughter signed up despite my cautions to avoid new players. It was their pricing that initially caught my eye, but I’ve grown to enjoy their customer service. Here’s Sue’s worker care approach to customer care:
1. LISTEN- folks on the front line hear the customer- listen to them and make changes based on that.
2. DEVELOP- lay out a clear career path to achieve personal goals.
3. EDUCATE- provide coaching and training to do their jobs.
4. CELEBRATE- success, …read more